Refund policy

You qualify for a refund when all of these are true:

• you are within the first 30 days of your first paid subscription, monthly or yearly;
• you sent at least 150 emails to leads from your Dawnlist lists in that time;
• none of those emails led to a booked meeting.

We count the leads you marked “Contacted” in your dashboard. We may ask for a screenshot of your sent folder.

Email [PLACEHOLDER: support email address] within 14 days after your first 30 days end, from the email address on your account. We reply within 2 business days.

Your first payment, in full, whether it was monthly or yearly. Refunds go back to your original payment method through our payment provider, Dodo Payments. How long they take to appear depends on your bank, usually 5 to 10 business days.

Outside the guarantee, payments aren't refunded. That includes monthly renewals and the unused part of a yearly plan.

You can cancel any time from Billing in your dashboard. After you cancel, you won't be charged again.